Our Difference

We’re not the same as everyone else.

Our Service

Ask yourself one question. Does your insurer or broker provide all of the following?

We Do!


Happy to review anyone’s insurance no matter how big or small

Often this starts with a coffee to meet face to face and discuss what insurance you have in place currently, and what insurance you actually need. From there we do some investigating on different options and then present them to you in an easy to understand way. It rarely happens, but if you’re current arrangement is the best available we’ll tell you.

Advice and Recommendations based on your individual circumstances


Each of our customers have very different and bespoke needs when it comes to their insurance. We support our recommendations to you with claims examples of ways the policies would respond.

Marketing of your insurance to local and international insurers


On our suppliers page you’ll see all the different insurer partners with work with to place our clients insurance. Whilst using Australian suppliers is ideal it’s not always an option. This is where we can seek coverage from overseas insurers that meet strict compliance standards.

Claims advocating meaning you don’t have to deal with insurers


For clients that have had a claim this is a huge selling feature of our firm. In their most vulnerable moments having their account manager assist them through the claims process takes a large amount of stress out of the equation. Having someone on your side to fight for your full entitlement is paramount in an insurance claim. 

Premium funding and extended credit terms


For some customers their insurance spend can be a massive hit to their cash flow. In these instances where an annual payment can’t be made by the policy due date we can offer either a monthly payment plan via premium funding, or we can extend credit terms ranging from 30 – 90 days to assist.

Personal Account Manager to handle all your enquiries


This really sets us apart from other insurance companies and brokers. We assign you a dedicated account manager who becomes your single point of contact for all things insurance. This allows you to grow a lasting relationship with someone who gets to understand your business extremely well. This empowers our account managers to have a level of ownership and accountability necessary to best protect your business. 

“Having worked in the industry for a while now I identified the above differences are things customers really appreciate. They’re now core to the way we deal with all of our clients.”

Scott Norton – Managing Director

General Advice Disclaimer

The information on this website is to be regarded as general advice. Your personal objectives, needs and financial circumstances were not taken into account when preparing this website content. We recommend that you consider the suitability of this general advice, in respect of your objectives, financial situation and needs before acting on it. You should obtain and consider the relevant product disclosure statement and Financial Services Guide from Norton & Co Insurance before making any decision to purchase a financial product.

Copyright © Norton & Co Insurance. All Rights Reserved. Norton Group Pty Ltd t/as Norton & Co Insurance ACN: 628 176 787 | ABN 11 628 176 787 | Authorised Representative No. 1267019 is an Authorised Representative of Aviso EIA Pty Ltd ABN: 37 097 567 710 AFSL: 239049